Privacy Policy

Last updated: 18 September 2026

This Privacy Policy applies to the Joyroll (喜卷) app and website, provided by Memora Limited ("Joyroll", "we", "us"). By using Joyroll, you agree to this policy.

Information we collect and how we use it

We collect only what we need to run events: to sign you in as a host, your email address or, if you use Sign in with Apple, the account identifier and email Apple shares with us (which may be a private relay address); the photos you take in the app, the nickname and optional details you provide, an account identifier, and a record of any purchases. We use this to create and run events, show albums to the right people, process purchases, support content moderation, and provide customer support.

Guest photos on a roll are always taken with the camera in the app. You may also choose a picture from your photo library for your profile picture and for an event cover; we only read the image you pick, never your whole library, and we ask for permission to save photos back to your album when you export them. We only put text on your clipboard when you tap to copy it (for example an event code). We do not use your information for advertising and do not track you across other apps or websites. Payment details are handled by Apple; we never see or store them. There are no purchases in the WeChat Mini Program.

Sharing

We do not sell your personal information. We share it only with the service providers that help us operate the app and process payments, or where required by law. Photos you take at an event are visible to other participants according to that event’s reveal settings. The event host can view photos before the reveal (to check for inappropriate content), and may save or export all event photos after the event.

Our servers and stored photos are hosted in Hong Kong. Photos and text are checked automatically for prohibited content before they are shown to other guests.

Data retention and deletion

We keep your information while your events exist. You can delete your own photos, delete an event, or delete your entire account and all associated data in the app: Account → Delete Account.

Children

Joyroll is not directed to children and we do not knowingly collect personal information from children under the age required by local law.

Security

We use encryption in transit and access controls to protect your information. No method of transmission or storage is completely secure.

Changes

We may update this policy from time to time and will post any changes on this page.

Contact

Questions about this policy or your information? Email support@joyroll.app.